IMPORTANT UPDATE: Our Facebook accounts for Network Homes and Network Homes sales have been compromised. We’re doing everything we can to liaise with Facebook and resolve this issue. Until then, please do not use our Facebook accounts to contact us and ignore any messages or post you may have received from our Facebook accounts from 11am, Thursday 28 September. 

 

Data Protection - Your personal data rights

Under data protection laws, you are entitled to a number of personal data rights. You can ask us to:  

  • Give you access to a copy of your data
  • Delete your data Correct your data
  • Stop or limit the way your data is used
  • Transfer your data to a company of your choice

Please note the above rights are not absolute and are assessed on a case by case basis.  

For more information on how Network can enable your rights read our FAQs  on our main website here, or alternatively, visit the ICO website.  

You can exercise your rights by filling in a form or contacting us.  

We will aim to fulfil your request within one calendar month of the day you submit your request. This period may be extended by further two months where necessary, taking into account the complexity and a number of requests. Where a request is manifestly unfounded or excessive, we could either reject this request or request for more information. In this case, we will notify you without undue delay and no longer than within one month from date of request.  

Please note that before we are able to process any requests, we must be sure of your identity. We will make every effort to achieve this using the information we hold on you, but there will be some occasions where we may need more information to confirm your identity. Where this situation arises, you will be notified by the Privacy team that additional checks need to be completed and this may need submission of identity documents. 

Make a request

There is no formal requirement of how these requests should be made. To help us process your request more effectively, you can complete our optional form 'Data Subject Rights Form' located on our Useful Form page. 

 When making a request, either verbally or in writing, please provide as much information as possible including timeframes, types of data and nature of the data, otherwise we may not be able to promptly action your request.    

For queries please email privacy@networkhomes.org.uk.